Payment Policy
1. Overview
At justclickin , we are committed to providing a secure and convenient payment experience for our customers. This Payment Policy outlines the terms and conditions regarding the payment methods, processing, and refunds for purchases made through justclickin.in .
2. Accepted Payment Methods
We accept the following payment methods:
- Credit/Debit Cards: Visa, MasterCard, American Express, Discover
- Digital Wallets: Apple Pay, Google Pay, PayPal
- Bank Transfers: Direct bank transfers (for bulk orders or corporate accounts)
- Cash on Delivery (COD): Available for local deliveries within Kaniyakumari
3. Payment Processing
- Authorization: When you place an order, your payment method will be authorized but not charged until the order is confirmed and ready for dispatch.
4. Security and Data Protection
- SSL Encryption: All transactions on our Site are protected by SSL (Secure Socket Layer) encryption, ensuring that your payment information is securely transmitted.
- PCI Compliance: We comply with PCI DSS (Payment Card Industry Data Security Standard) requirements to ensure your payment data is handled securely.
5. Payment Issues
- Declined Payments: If your payment is declined, please check that your card details are correct and that you have sufficient funds. You may also want to contact your bank or card issuer. If the issue persists, please contact our customer service team for assistance.
- Double Charges: In the unlikely event that you are charged twice for the same order, please contact us immediately with your order number and payment details. We will promptly investigate and issue a refund if necessary
6. Refunds and Cancellations
- Order Cancellations: If you wish to cancel your order, please do so within [X minutes/hours] of placing the order. Cancellations made after the order has been processed may not be eligible for a full refund.
- Refund Eligibility: Refunds are available for orders that are canceled in a timely manner or in cases where the food items are damaged, incorrect, or do not meet our quality standards.
- Refund Processing: Refunds will be processed within 5 days of the approval and will be credited back to your original payment method. The time it takes for the refund to appear in your account may vary depending on your bank or payment provider.
- Non-Refundable Items: Certain items, such as perishable goods or customized orders, may not be eligible for refunds unless there is a quality issue.
7. Discounts and Promotions
- Promo Codes: Promo codes must be applied at the time of checkout. They cannot be applied retroactively to orders that have already been placed.
8. Billing and Invoices
- Order Summary: After placing an order, you will receive an email with an order summary and payment details. This serves as your invoice.